We Block Customer Accounts in SAP to ensure that no further invoices are entered against a customer Account with outstanding debts. It does NOT delete the customer account in SAP. The customer account record will remain in SAP but be blocked for postings.
You have to block a customer account in SAP before you mark a customer master record for deletion. After marking a customer record for deletion if you want you can cancel blocking the customer account in SAP any time.
In SAP, you can also block a customer account centrally i.e. you can prevent both posting and order posting if you have configured the sales and distribution model or else you can block the customer account only for posting.
SAP Path to block or unblock a customer account : ACCOUNTING > FINANCIAL ACCOUNTING > ACCOUNTS RECEIVABLE > MASTER RECORDS > MAINTAIN CENTRALLY> BLOCK/UNBLOCK
Transaction Code to block or unblock a customer account in sap : XD05
After getting the screen you need to fill up following things;
|Customer:||Enter your Customer Account Name|
|Company Code:||Enter the Company Code here|
|Sales Organization:||Enter your sales organization|
|Distribution Channel:||Enter Your Distribution Channel|
|Division||Enter Your Division|
Press Enter to continue or Click on the green button below to proceed
You will have two options to select for posting block;
- Posting block for all company codes
- Posting block for selected company codes
And also options for “sales and distribution blocks”
Tick on the correct selection to select the appropriate field and then click on save.
To block a customer account in sap for the payment program or for dunning program, you need to change the customer Account master record in SAP with Transaction Code XD02.
When you block a customer Account in SAP, system does not print the dunning letter for customers and the payment program does not process the payment run.
To block a customer Account for payment program or dunning run
Go to the change customer account master data screen and click on payment transactions or correspondence (part of company code data in customer master data) and tick on the “payment block” option.
To block the dunning filed select go to correspondence tab and then select the filed to block the dunning field in SAP.
To block these keys in customer account master, SAP will ask you to enter a reason code. So don’t forget to enter the right reason code in SAP for such changes.