Customer Account group is entered on the initial create screen. In SAP Financial module, once the customer master account is created, its account group cannot be changed.
A complete Customer Account consists of 3 segments – General Data at the client level, Company code segment and Sales Area segment
General data consists Address, Control data, Payment transactions etc. The account number is assigned to the Customer at the client level. This ensures that the account number for a customer is the same for all company codes and sales areas.
Company data consists Accounting information, Payment transactions, Correspondence, Insurance, Withholding tax etc.
If SD module consultant creates their segment of the customer master record and then FI creates their segments of the customer master record, there is the risk of creating incomplete or duplicate customer master records. To find and correct these incomplete master records, we can run report RFDKAG00 and make the necessary corrections.
Creation of duplicate master records can be prevented by:
- Using the match code before creating a new master record
- Switching on automatic duplication check
Important Fields of customer Master Record in SAP
- Search Item: Should be filled with a short version of the customer name according to company rules/desires. An additional search field also can be filled up.
- Group Key: Customers who belong to one corporate group can be bundled together by a user-defined group key. This group key can be used for running reports, transaction processing or for matchcodes.
- Accounting clerk: The accounting clerk’s name has to be stored under an ID and this ID can be entered in the customer master record of the account he or she is responsible for. The accounting clerk’s name is then printed on correspondence and this ID is used to sort dunning and payment proposal lists.
Note: Line item display and open item management are always preset to “on” for every customer account.
Creation Of Customer Master Data in SAP
SAP Path for creating Customer Master data: ACCOUNTING > FINANCIAL ACCOUNTING > ACCOUNTS RECEIVABLE > MASTER RECORDS > MAINTAIN CENTRALLY > CREATE
Transaction Code to be used for creating Customer Master: XD01
Change to Customer Master Record in SAP
SAP Path: ACCOUNTING > FINANCIAL ACCOUNTING > ACCOUNTS RECEIVABLE > MASTER RECORDS > MAINTAIN CENTRALLY > CHANGE
Transaction Code: XD02
Displaying Customer Master Record in SAP
SAP Path:ACCOUNTING > FINANCIAL ACCOUNTING > ACCOUNTS RECEIVABLE > MASTER RECORDS > MAINTAIN CENTRALLY > DISPLAY
Transaction Code: XD03
Display Changes to a Customer Master Record in SAP
SAP Path:ACCOUNTING > FINANCIAL ACCOUNTING > ACCOUNTS RECEIVABLE > MASTER RECORDS > MAINTAIN CENTRALLY > DISPLAY CHANGES
Transaction Code: XD04
Block/Unblock Customer Master Record in SAP
Path:ACCOUNTING > FINANCIAL ACCOUNTING > ACCOUNTS RECEIVABLE > MASTER RECORDS > MAINTAIN CENTRALLY> BLOCK/UNBLOCK
Transaction Code: XD05
Mark Customer Master Record for Deletion in SAP
SAP Path: ACCOUNTING > FINANCIAL ACCOUNTING > ACCOUNTS RECEIVABLE > MASTER RECORDS > MAINTAIN CENTRALLY > MARK FOR DELETION
Transaction Code: XD06
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